IT Help

Have an IT question?

How can we help you?

Our Best Answer

How do I add a shared mailbox in Outlook 2011/2016 (Mac)?

  1. Open Outlook for Mac, select the Tools menu then Accounts
  2. Select your Deakin account and Advanced....

  3. Select the Delegates tab
  4. In the section People I am a delegate for select the + symbol

  5. Type in the name of the shared mailbox, then select the desired user from the result list and click Add
  6. Select OK to close the accounts window

After a short period of time that shared mailbox will appear as a folder in the View list on the left side.


How do I send an email from the shared mailbox?

You can send email messages by specifying the shared mailbox account as the sender in the From line using the drop-down menu:

Did this answer your question?