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How do I make a phone call with Skype for Business(Lync) from Outlook? (Windows)

  1. In Outlook, open an email that includes the contact you wish to call.
  2. Hover over the contact's profile picture or name to reveal the Skype for Business communication panel.

    Hover over the contact's profile picture. 
  3. Click the Phone icon dropdown to reveal the call options.

    Click the Phone icon. 
  4. Choose the desired call option to make the call.

    Choose the desired call option.
  5. Click the End Call icon to end the call.

    Click the End Call icon

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