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How to activate an existing network (data) point
Most wall plates have two network (data) points available. By default, only one point is activated unless specified during the installation.
The easiest way to test an unused point is to plug in a known working network device (e.g. laptop, IP phone) and see if it is receiving a signal.
- Open the Network point request form
- Select Activation
- Complete the Existing network point activation form
- A service request will automatically be generated with email confirmation.