Have an IT question?
Our Best Answer
Connecting to Wi-Fi (Wifi, eduroam) at participating institutions
See the following articles for eduroam set-up instructions:
Accessing your Deakin resources
To access your Deakin resources - such as email and home directories - while connected to eduroam at another institution, you must establish a VPN connection. Refer to the following guide for assistance:
If you have trouble connecting to eduroam while visiting another institution, you should:
- Contact the Deakin IT Service Desk to verify the configuration on your laptop is correct and that the eduroam service is running at Deakin.
- Contact the other institution's local IT support staff to ensure there are no issues with their wireless network.
- If you are still unable to connect, then re-raise the issue with the Deakin IT Service Desk. If necessary, Deakin's IT support will place a call with the National Service Provider (AARNet) for assistance.