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How do I put a phone call on hold with Skype for Business (Lync)? (Windows)

How do I put a phone call on hold with Skype for Business (Lync)? (Windows) 

To place a call on hold

  1. In the call window, click the Call Controls icon to reveal the dial-pad.

    Click the Call Controls icon. 
     
  2. Click Hold Call.

    Click Hold Call.
    The caller will be placed on hold until you resume or transfer the call. A banner message shows that the call is on hold.

To resume a call

  1. In the call window, click Resume Call.

    Click Resume Call. 

To transfer a held call

  1. In the call window, click the Call Controls icon to reveal the dial-pad.

    Click the Call Controls icon. 
     
  2. Click the Transfer icon.

    Click the Transfer icon.
  3. In the search box, type the contact name or extension number to transfer the call to.

    Type the contact name or extension number. 
     
  4. Select the contact and click Transfer to transfer the call.
    Click Transfer. 


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