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How do I set phone call forwarding in Skype for Business (Lync)? (Windows)

Deakin Staff who have been transitioned to Skype for Business Voice can make and receive phone calls using Skype for Business (formerly called Lync) on their Windows PC.

Call forwarding lets you choose how you want Skype for Business to handle incoming calls when you're away from your work phone or when you want someone else to take your calls.

For Mac computers, please see How do I set call forwarding for phone calls in Lync? (Mac).

To access the call forwarding settings

  1. On the PC, open Skype for Business (Lync).
  2. Click the Settings icon.

    Click the Settings icon. 
  3. Select Tools then Call Forwarding Settings.


The Call Forwarding Settings panel is shown.



To set call forwarding

  1. Select Forward my calls to or Simultaneously ring, and then choose an option from the drop down list



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