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How to add a Skype contact in Skype for Business (Lync)

Skype for Business is now fully integrated with Skype, allowing you to easily search for and connect with any Skype user worldwide.

The process of connecting with a Skype user is the same as in Skype - first you must send a request to connect with the contact. Once they accept this request, you can then use Skype for Business to communicate via instant message or video chat.

To send a request to connect to a Skype user

  1. In the Contacts view of the Skype for Business main window, type your contact's Skype ID, full name or email address
  2. Click the Skype Directory tab to search for a matching Skype contact
  3. If you find your contact in the search results, right-click and select Add to Contacts then select one of your groups or the Favourites group (optional - you may want to first add a new Group for your Skype contacts).

    When you add a Skype contact in Skype for Business, you receive a notification saying that the Skype user has to accept the request before you see their presence and start communicating with them in Skype for Business.If you send a request and try to communicate with a Skype user before your request has been accepted, you will receive a warning notification.

Note: To receive your connect request, the Skype user must be running the latest version of Skype on their computer - at least version or higher. If they do not receive your request, you may need to suggest they upgrade to the latest version of Skype.

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