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Deakin mobile - Lost or stolen mobile phones

If your Deakin mobile phone has been lost or stolen, a number of options are available to you:

  1. You can bar the service - if you subsequently find your phone, it can be unbarred. Requests for baring your service should be made directly to the Telstra helpdesk:
    • phone: 1800 802 764
  2. You can request a SIM card reburn - which creates a new SIM card with the same number, and makes your lost/stolen SIM card inactive.
    Contact the IT Service Desk to have this completed on campus.


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