IT Help

Have an IT question?

How can we help you?

Our Best Answer

How do I give someone access to a shared email mailbox?

Prerequisites

To grant access to the shared mailbox, you must be one of the current owners of the managing group.

Granting access

  1. Log in to the Identity and Access Management System (IAMS)
  2. Locate/search for the group that manages the mailbox.
  3. Select Edit

  4. Select the Members: Users tab
  5. Enter a Deakin username or name in the Add Member(s) text box
  6. Select the member from the search box and click Add.
  7. To add owners to the group, select owners, then enter in the username/name of the staff members you wish to add as owners. Note: only current owners may add staff members to this section.
  8. Allow ~15-30 minutes for the permission to take affect.

 

More Info


Did this answer your question?