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An unexpected error is received when copying a .pst email archive file

Issue:

You receive the error message "The requested file operation failed because the storage policy blocks that type of file" when attempting to copy a .pst email archive.

Resolution:

Deakin Desktop computers can no longer sync a .pst email archive file through Windows 7 offline files, as they are known to cause stabilty issues.

What this means is Deakin staff can no longer store a .pst file on their Desktop or in their My Documents folder (or any other folder that is synced with offline files).

Outlook Data Files (.pst) should be stored on the D: drive, and manually backed up by the user.


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