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How do I add a contact in Skype for Business (Lync)? (Windows)

You can save your regular contact numbers, including your external contacts, in your Skype for Business contacts list. Your Contacts are organised into the groups that you create and control. This keeps your regular contacts close at hand for quick dialling when you need them.

To create a new Contact Group to organise contacts

  1. Open Skype for Business (Lync).

    Your Contact List Groups are shown under the Groups tab.
     
    select groups
  2. Click the Add a Contact icon.

    add a Contact icon
  3. Select Create a New Group.
     
  4.  Type a name for the new group and press Enter.

    example group name

    Your new group will be added at the bottom of your Contacts group. Drag the group to a new position to reorder the groups in your list.

 

To add an internal contact number to your Contacts List

  1. Type the name or extension number of the Contact in the search box.

    shows typing the name
  2.  Right-click on on the Contact in the results, select Add to Contacts List and then select the Group to add the contact to.

    The contact will be listed under the Group you selected.


    shows the contact name 
     
  3. Hover over the profile photo to see the options for communicating with this Contact.

     shows the profile photo

 

To add an external phone number to your Contacts List

  1. Type the external Contact's phone number in the search box.

    shows typing the number
  2. Right-click on on the number in the results, select Add to Contacts List and then select the Group to add the contact to.

    The contact number will be listed under the Group you selected.


    shows the group

 

To add a name to the Contact

  1. Right click on the number in the Contact List and select See Contact Card.
     
  2. In the Contact Card window, click Add to add this contact to your Outlook contacts list.

    add the contact card
  3. Enter the contact name and other details in the window, then click Save.

    add a name
  4. Close the Contact Card.

    The Contact Name will now be shown in your Contact List.

    shows the contact name in the list


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