IT Help

Have an IT question?

How can we help you?

Our Best Answer

How do I securely connect to Deakin off-site using the Virtual Private Network (VPN) (iOS devices)?

Install the Cisco AnyConnect software

  1. Launch the App Store. Search for Cisco AnyConnect and install the application.
     
    In the App Store, search and install "Cisco AnyConnect"
     
  2. When the installation is complete, tap OPEN to launch Cisco AnyConnect.

    When the installation is complete, tap OPEN to launch Cisco AnyConnect.

     
  3. Tap Allow.

    When prompted for allowing AnyConnect to send you notifications, press "Allow"

Set up the app

  1. Tap the on/off tab next to AnyConnect VPN, to turn the VPN on.

    In the settings menu for AnyConnect Mobile, toggle the "AnyConnect VPN" setting
     
  2. Enter the Server Address:
      1. If you’re working from home or from a trusted network, type vpn.deakin.edu.au/unencrypted and tap Save.
      2. If you’re working overseas or from an unknown network (like public Wi-Fi), type vpn.deakin.edu.au/encrypted and tap Save.

        If you’re working from home or from a trusted network, type vpn.deakin.edu.au/unencrypted and tap Save. If you’re working overseas or from an unknown network (like public Wi-Fi), type vpn.deakin.edu.au/encrypted and tap Save.
         
  3. Tap Allow

    When prompted to add VPN configurations, tap "Allow"
     
  4. Enter your personal iPhone passcode when prompted

    When prompted, enter your phone's passcode

    5. Tap the on/off tab next to AnyConnect VPN to turn the VPN on.

    Once finished, whenever you toggle the "AnyConnect VPN" button, you will be connected to Deakin's VPN via either the Encrypted, or Unencrypted network (as set in your Connections field)

    6. You now need to enter your Deakin username and password.


    You will need to sign in to your Deakin account. To do so, please enter your Deakin username (Without the @deakin.edu.au) and password.

    7. If you have registered for Multi-factor Authentication (Duo Mobile), open the Duo Mobile app on your mobile device to obtain a PIN (see image below) and tap Connect. Or, enter the word ‘PUSH’ in the ‘Second Password’ field and tap Connect, then tap Approve on your mobile device.

    If you have MFA enabled at Deakin (such as with Staff accounts), you may be prompted to authenticate your log-in. Otherwise, you can enter the word "PUSH" in the Second Password field

    Example A: Passcode Example B: PUSH

    Example of a Duo MFA push notificaiton

    8. You’ll be able to tell that you are connected to the VPN, when ‘Connected’ appears, as shown below.

    When the word "Connected" appears in the Details field, your device will have connected to Deakin VPN successfully

    Disconnect the Cisco AnyConnect (VPN) connection

    1. To end your secure connection, tap the on/off tab next to AnyConnect VPN.

    To disconnect from the VPN at any time, return to AnyConnect Mobile and tap the toggle button for AnyConnect VPN

    Once disconnected, your app should look like this

Additional Notes:

  • Second Password will appear next time as ‘Enter PIN or ‘PUSH”.
  • vpn.deakin.edu.au/encrypted will appear next time as Deakin VPN Encrypted Internet.
  • vpn.deakin.edu.au/unencrypted will appear next time as Deakin VPN Unencrypted Internet.


Did this answer your question?