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Calls and Messages

Help with calls, voicemail, videoconferences and messaging.

Videoconference help

Videoconferences are held in Virtual Meeting Points (VMPs), which are scheduled video calls with a unique reference that participants use to join via Skype for Business, in a meeting room, or on the phone.

How to join a videoconference

You join a videoconference by dialling into a VMP.

How to book a videoconference

You book a videoconference by booking a VMP. If any participants wish to join from a meeting room, you will also need to book a room that has videoconferencing facilities.

Skype for Business help

To request a new number or change an existing number:

Making Skype for Business phone calls

Choose the device that you want to make the Skype for Business call from.

Checking voicemail with Skype for Business

Choose the device from which you want to check your voicemail.


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